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Structured and evaluated learning in the work place is an important area of any business that should not be overlooked. Those who learn competency training work on one competency at a time. The student is then evaluated on the one, individual competency. Once they have mastered that competency, they move on to others.
Competency based training is important because it helps individuals to perform duties to a clearly understood standard on a continuing basis. Actually, it is a combination of experience, skills and knowledge.
There are several key benefits of competency based training such as cost effectiveness. Employers don't waste time or money with this kind of training because competency training is goal-oriented. In other words, this training focuses on areas identified as requiring performance improvement.
Efficiency is another benefit of this kind of training. This is true because the transfer between the training environment and working on the job is reduced a great deal. An increase in productivity is another benefit. Employees who are competent in their job, know what is expected of them and have an insight into the overall strategy of the organization, are more motivated and enjoy greater satisfaction with their jobs.
Improved profitability is another benefit because competency training provides skills that solve problems more efficiently and in a timely manner, which has the potential to have positive impacts on a company's bottom-line profits.
Most importantly, competency based training increases customer satisfaction. Those who are trained and assessed using a competency-based approach are better able to perform the required tasks associated with a job. This also enables employees to provide higher service levels, which heightens customer satisfaction.
There are certain strengths of competency based training such as meeting the needs of businesses and professions, enabling learners with family or work commitments to study and learn at their own pace and getting individual help and support from their mentors. Other strengths are affordability and the training being recognized as eligible for Federal loans and student aid in the USA.
There are; however, weaknesses of a competency-based approach such as focusing on immediate employer needs while being less focused on preparing people with the necessary flexibility for a future that is uncertain. In addition, it takes an objective approach to learning, as well as ignoring the importance and relevance of social learning. Lastly, it does not adjust to the chosen learning styles of some students.
To conclude, competency training is an effective way to train employees. Find out more about this topic from your human resource department.